When things are going well in a design, we don’t pay attention to them. We only pay attention to things that bother us. It’s like an air conditioner in a conference room. Nobody ever interrupts our meetings to tell us how comfortable the temperature is. They don’t even notice. We only notice the conference room temperature when it is too cold or too hot. Or perhaps we notice if the unit is too loud or is leaking all over the floor. But when it’s working perfectly, it becomes invisible.
