Feb 4, 2010

The way [Pandora] hooked me in with the free hours made me feel like this is something I should probably pay for because I clearly value the service they are providing. Thinking about it more, this perhaps might be an interesting model for publishers. Not sure how it would work or if tracking time spent on a website is the way to go or not, but it would be interesting if content producers could come up with easily digestible measurements to show consumers how much they value the service or content that’s being provided. This would weed out the fickle viewers and for the power users it would make them realize how much they actually value the content they are consuming. The goal is always to hook your dedicated power users.

There are clearly some challenges to something like this, but from a psychological point of view Pandora has put me in a position where I understand how much I value their service and the great benefits I will receive if I subscribe. Regardless if I end up paying a subscription fee or not, they have made a compelling offer, and no matter what, that’s what content producers and service providers need to do. Make compelling offers and show consumers how much they value the content or service that’s being provided.

Bryan Formhals — la pura vida: You Are Running Out of Free Hours

The $6 purchase price of the McSweeney’s iPhone app comes with delivery of free iPhone formatted web content everyday forever and six months of exclusive, bespoke (designed) content once a week. It’s totally worth it. If they keep up the good job, I have no qualms about renewing for another $6 (from within the app, charged to iTunes!) when my subscription lapses…I’ve been hooked.

I jotted down some thoughts on the night of the iPad announcement about why it’s awesome but my opinions have basically been reiterated across the web. This is an incredible opportunity (big screen, touch based, app store, always online) to design interactions!

I was skimming through Apple’s iPad Human Interface Guidelines last night (Google it if you want to find a leaked PDF) and one part that struck me as particularly interesting was to let users play with your application before asking them to provide any more information than the system provides. If it’s still necessary later, do it as soon as you can, but not until the user has gotten a test drive and run into a situation that requires filling out a form—or in this case, buying a paid subscription.

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