Mule Design Studio’s Blog: The Failure of Empathy
Fact:
As an industry, we need to understand that not wanting root access doesn’t make you stupid. It simply means you do not want root access. Failing to comprehend this is not only a failure of empathy, but a failure of service.
In other words, the iPad is (once the geeks get over it) the computer for people who don’t really care about computers. It sounds kind of antithetical because the device has caused such strong reactions among nerdy-types, but in the long term it opens the door for designers to create mind-blowingly intuitive, user-friendly* interfaces to accomplish simple real-world tasks (think reading, drawing, organizing; not hacking).
(via jenbee, who must’ve been reading my mind about what I was about to post)
* Where have we all heard that term before? It was, forever—and maybe still is—how most people describe the difference between Macs and PCs. Now “more user friendly” is the reason to switch from laptop to iPad.
